STAY HOME ORDER FOR ONTARIO. WHAT DOES THIS MEAN FOR MY ORDER?
All orders are safe and are in transit from the USA or being shipped.
Yes, Ontario has issued a province wide stay home. Our team is working hard to stay safe and ship all orders in a timely fashion. Please understand we are human and are doing everything we can to obey the laws and still remain operational.
DUE TO COVID RESTRICTIONS ARE TEAM IS RESTRICTED TO A SMALLER NUMBER OF PEOPLE THAT ARE ABLE TO SHIP. THIS HAS CREATED A SMALL DELAY AND WE APOLOGIZE. WE DID HAVE SOME DELAYS OVER THE HOLIDAYS BUT HAVE NEARLY CAUGHT UP.
LIVE CHAT IS CURRENTLY DISABLED TO ALLOW OUR TEAM TO FOCUS AND SPEAK WITH SHIPPING COMPANIES TO ENSURE ALL ORDER ARE DELIVERED. DURING THIS TIME PLEASE EMAIL AND WE'LL RESPOND WITHIN 24-72 HRS. PLEASE DO NOT NOT SEND MULTIPLE EMAILS THIS JUST MAKES THE WORK LONGER FOR OUR TEAM AND WE ARE TRYING TO ANSWER EVERYONE IN A TIMELY FASHION.
IF YOU HAVE A ORDER WITH US RIGHT NOW, JUST KNOW ITS OUR HIGHEST PRIORITY!
- TRACKWERKS TEAM
Live Chat Support Hours
- Monday 11am - 5 pm
- Tuesday 11 am - 5 pm
- Wednesday 11 am - 5 pm
- Thursday 11 am - 5 pm
- Friday 11 am - 5 pm
- Saturday - Support Closed
- Sunday - Support Closed
Click here to jump right into our Live Chat
2415 Holy Lane Ottawa, ON
Pickups: NO PICKUPS UNTIL FURTHER NOTICE FOR SAFETY.
If you choose not to use our Live Chat, you can also complete the form below and someone will be in contact with you via email within 24hrs.